Return Policy
📦 Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.
🔄 Returns
- You may return most new, unopened items within 14 days of delivery for a full refund or exchange.
- Items must be returned in their original condition, with all packaging, accessories, and tags included.
💰 Refunds
- Once we receive and inspect your return, we will process your refund within 5–7 business days.
- Refunds will be issued to your original method of payment.
- Shipping fees are non-refundable, unless the return is due to our error (wrong or damaged item).
🚚 Return Shipping
- Customers are responsible for return shipping costs.
- If the item is defective, damaged, or incorrect, we’ll cover the return shipping and send a replacement or issue a full refund.
❗ Non-Returnable Items
- Used, damaged (by the customer), or personalized items may not be eligible for return.
- Digital products, downloadable content, and gift cards are non-refundable.
📞 How to Start a Return
- Contact our support team at [your email or phone number] within 14 days of receiving your item.
- Include your order number, the item you wish to return, and the reason.
- We’ll provide instructions and a return address.